Aquaprase is sourced from a mine in Southern Africa. The exact location is being kept a secret as they want to prevent a 'gold rush' which would have huge implications for the local community and environment. Aquaprase is unheated and untreated; the color is 100% natural.
If you are not satisfied with your purchase and you would like to return or exchange it you have 14 days from the date of delivery to do so. Please email at firstname.lastname@example.org and supply the details of your purchase so we can start the return or exchange process. The piece will be collected it at the provided address free of charge. It is mandatory that all returned items are unused; in it’s original packaging and with the MAQÉ tags still attached. If the seal has been broken or the returned item does not meet our return policy we consider the sale as final. In that case we will return the item to the customer and no refund can be granted. Please note that all shipping on returns is complementary but the client is responsible for reclaiming paid duties and taxes. To recover these costs please contact your local customs bureau directly.
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